FAQ

Everything you might want to know before you buy. If your question isn't here, write to hello@fitpal.store and we'll reply within 1–2 business days.

Buying and downloading

Are these digital products?

Yes. Every FitPal product is a PDF you download. Nothing is posted to you, so there are no shipping costs and no waiting.

Can I see inside before I buy?

Yes. Every product page has a free sample of a few real pages, with no email required. If a book or planner isn't what you pictured, you'll know before you pay.

How do I get my files?

Straight after checkout you get a download link on the confirmation page and by email. Save the file to your phone, tablet or computer and it's yours to keep.

What do the bundles download as?

The Eat Well Starter Set and the Complete FitPal Library arrive as a single ZIP file, because they contain several books. The recipe books do too, since each one holds both volumes. Open the ZIP and the PDFs are inside — phones, tablets and computers all open ZIP files without extra software.

I didn't receive my email. What now?

Check your spam or promotions folder first. If it isn't there, email hello@fitpal.store with the name you used at checkout and we'll send the file again.

What do I need to open the files?

Any PDF reader — your phone, tablet or computer already has one. No app or subscription is needed.

Can I print them?

Yes. Everything is designed for A4 paper. The planners and trackers are made to be printed as many times as you like, so you can start a fresh week whenever you want.

Can I use them on a tablet?

Yes. The PDFs open in any notes app that accepts PDF files, such as GoodNotes or Notability, so you can write on them with a stylus.

The plans and recipes

Who are these products for?

Healthy adults who want simple structure around meals, movement and habits — whether that's eating a bit better, cooking more at home or losing weight slowly and sustainably.

I don't know which one to choose.

Take the 30-second quiz: five questions and it points you to one product. If you'd rather read, there's a side-by-side comparison of everything in the shop. Both are free and neither asks for your email.

Are the calories and protein values accurate?

They're calculated ingredient by ingredient from standard nutrition data (USDA averages, with typical EU product labels where those fit better). Real values shift by brand and by how you cook, so treat them as close estimates, usually within about 5–10%.

Are the portions in grams?

Yes. Ingredients are weighed in grams and millilitres, never in cups. Meat and fish are weighed raw; rice, pasta, oats and lentils dry; beans and chickpeas drained.

What if I don't like one of the meals?

Every meal plan has a swap page with equivalent alternatives, so you can change a meal and keep the day's calories roughly the same. There's also a free swap finder on the site.

Do you have vegetarian and vegan versions?

Yes. The 7-Day Healthy Meal Plan comes in omnivore, vegetarian and vegan versions, and each recipe book has its own edition in both Vol. 1 and Vol. 2. No recipe is repeated between editions or between volumes.

I have allergies or an intolerance. Can I still use them?

Many recipes are naturally gluten-free or easy to adapt, and each book marks them. Always check the labels on packaged foods yourself, and skip anything you react to.

Is this a diet or a weight-loss program?

No. FitPal products are built around balanced, everyday eating. There are no forbidden foods, no detoxes and no promises about how fast you'll lose weight.

Is this medical or personalised nutrition advice?

No. Everything here is general wellness information. If you're pregnant or breastfeeding, under 18, or managing a health condition, talk to your doctor or a registered dietitian before changing how you eat or exercise.

Payment, refunds and use

Which currency do you charge in?

All prices are in euros (EUR). The price you see is the final price: the seller is not registered for VAT, so no VAT is added at checkout.

Do I give up my right to cancel?

For digital files delivered straight away, EU law lets you waive the usual 14-day withdrawal right, and you agree to that at checkout so your download can start immediately. It doesn't affect your statutory rights if something is actually wrong with the file.

Can I get a refund?

Because the files are delivered instantly, a purchase can't be returned once the download has started. If a file won't open, is damaged or isn't what the page described, email us and we'll fix it or refund you. See our refund policy for the full details.

Can I share the files with a friend?

The files are for your own personal use. Please don't share, resell or republish them — but do tell your friends about the shop.

Do you ship internationally?

There's nothing to ship. Everything is downloadable, so you can buy from anywhere.

The launch offer and free tools

What is the Vol. 1 + Vol. 2 offer?

For a limited time, buying any Healthy Recipe Book — omnivore, vegetarian or vegan — gets you Vol. 2 of the same edition as well: 80 recipes for the price of one book. Both PDFs arrive together in the same download.